The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question. Articles Account suspended due to overdue invoice! Our billing system automatically sends a invoice 3 days before the actual payment, to restore... Views: 194 Is there a grace period if I can't make the payment? Yes we do offer a grace period for our clients, the maximum days without payment is 7. On the 7th... Views: 124 What is the refund policy? Picanahost is well aware of the fact that it is almost impossible to trust hosting companies, we... Views: 112 What payment methods do you accept? We currently accept Paypal, sure enough we will be accepting worldpay and many other credit card... Views: 115